C3 - Curious, Candid Conversations

As we move into the post-vax workplace, you’ve likely discussed the importance of having conversations with your teams about the new workplace. I encourage you to think about a C3 framework.  Ensure those conversations are rooted in curiosity and candor.  Let me explain.

Work arrangements have changed. A recent CPC survey showed 100% of our respondents are moving toward a hybrid model.  Further, The New York Times reported up to 65% of the workforce is seeking to change employers.  As leaders, these new sets of circumstances will require different conversations in order to attract and retain talent. Employees and team members want influence over their work, input into organizational decisions, and to ensure their opinions and thoughts are heard. This level of engagement is created through sustained dialogue.

First, conversations must be rooted in curiosity.  When initiating an exchange be open-minded, seek to understand the talker’s point of view, and be eager to learn.

Second, balance curiosity with candor.  Be open, and honest.  Polite directness goes a long way to clarify your needs and state your opinion. Be sure to create a psychologically safe environment where differences of opinions are validated.

Not sure where to begin?  Use these conversation prompts as a starting place to initiate conversations about the new workplace.

•       What have we learned about our new strengths from the COVID world?  

•       What were the extraordinary moments that resulted from pain?

•       How can we take these into our new workplace? 

•       What is core to our being? What is needed to be successful now?

•       What have we learned about access and equity?

•       Recentering: What are our new priorities? What three steps do we need to take right now to create a vibrant work culture?

•       What issues need to be named?

•       How do we create psychological safety?

•       How do we reach the people farthest from the epicenter of power?

My hope is that your conversations are rich and meaningful and result in a vibrant and exciting new workplace environment.  Propel to success!